Who we are
Our website address is: https://soetwatersatlantic.co.za.
PRIVACY POLICY FOR SOETWATERS ATLANTIC
EFFECTIVE DATE: 01/07/2026
Soetwaters Atlantic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or interact with us in any way.
1. INFORMATION WE COLLECT
a. Personal Information
When you interact with us, we may collect personal data such as:
• Full name
• Contact details (email, phone number, address)
• Payment information
• Accessibility requirements or health-related information you voluntarily provide
• Emergency contact details
b. Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser type and version
• Time zone settings
• Device type
• Pages visited and time spent on each page
2. How We Use Your Information
We may use the information we collect for purposes such as:
• Communicating with you about your bookings
• Personalizing your experience (e.g., accessibility needs)
• Improving our services and website
• Processing payments
• Sending marketing communications (with your consent)
3. Sharing Your Information
We do not sell your personal information.
We may share your data with:
• Service providers (e.g., payment processors, booking systems)
• Tour guides and third-party operators as needed for your tour
• Legal authorities if required by law or to protect rights and safety
4. Your Rights Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Withdraw consent at any time
• Opt-out of marketing communications
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies if you prefer.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Children’s Privacy Our services are not directed to children under 18. We do not knowingly collect personal data from children without parental consent.
9. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a new effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: grant@soetwatersatlantic.co.za